blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
Hello! Just an update from HQ and what we are focused on that will help you and your team drive growth. In May we were honoured to have 4 highly experienced trainers join the ranks, all with the same philosophy in life as us – focused around helping you position...
blog, Business Development, Leadership, Objections, Personality Traits, Presenting, Questions
Are your team slaves to their emails…. Is email ‘completion’ determining your happiness and achievement? During a recent survey I wanted to know what the most pressing challenges leaders are facing. Alongside the normal list of suspects (like my team being motivated,...
blog, Business Development, Leadership, Motivate, Objections, Personality Traits, Presenting, Questions
So, there I am chatting with yet another sales director about their team and how they are going about their business. The words I’m using to describe sales today are ‘sophisticated intelligent approach where we care about a client’s needs and position ourselves as the...
blog, Business Development, Leadership
If your true intent is to help someone, then internally you would be keen to get on and engage with people so that you can assist them. If you need to summon that feeling, then a strategy may be to keep a list of all those satisfied clients, and ‘re-play in your head’...
blog, Business Development, Customer Service, Listening, Sales
Whilst visiting Ulladulla coffee shop back in April, My 10-year-old says, ‘this bacon and egg roll is the best’ and rated it out of 10. Back ‘home’ from that moment on each week we go out for a ‘one on one’ and do some spelling and have a bacon and egg roll and he...
blog, Business Development, Customer Service, Personality Types, Sales
If you’ve ever wondered why it can feel so difficult to sell to certain people, or you’ve felt frustrated because someone isn’t buying what you’re offering, you’re not alone.  The key is understanding what your client or prospect really wants. Sales mastery is about...
