blog, Communication, Leadership, Listening, Mindset, Motivate, Objections, Performance, Questions, Sales, Team meetings
How sales leaders strengthen the mindset, preparation and Trusted Advisor behaviours of their team helping them shape client decisions and commercial performance. When a client questions the price, asks for more time, doesn’t reply to our proposal or doubts the...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
When sales directors ask me about body language training, they’re usually thinking it will help their team ‘perform’ and close more deals. In a way, they’re right—but probably not for the reasons they imagine. Body language in sales is more than just reading a...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
Sales is the oxygen of any business. To drive and exceed your business goals, you need a confident, highly skilled sales team that is intrinsically motivated and empowered to operate at their best every day, where everyone is: Driven to seek out and convert...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
Here’s the Smarter Selling perspective and insights for Australian Businesses on how to drive sales by building customer loyalty and trust that results in business growth. Trust is more than a ‘good feeling’, it’s that priceless moment a buyer relaxes their...
blog, Communication, Customer Service, Mindset, Questions, Sales
There are a multitude of reasons why salespeople are not managing to sell.For reasons that can range from the obvious to the (in most part) unconsciousness. Common ‘obvious’ reasons include: They don’t really know what they are selling. They know what they are...
blog, Communication, Customer Service, Mindset, Questions, Sales
The Winning Sales Formula: Combing Expertise, Recommendation and Customer Service Excellence Is Being an Expert Enough? I love being a customer, I do.I enjoy observing how salespeople approach and ‘treat’ me. Do they seek to explore my situation, understand and listen...
