Sales Essentials
Fast track your sales abilities with this one-day program
A must for those new to sales or with limited sales training. Learn the absolute fundamentals of understanding how to sell. Get a kick start to know exactly what a sales person needs to do to achieve their budget.
How to act, behave, what to say and what not to say! Understanding questions and their importance.
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Sales Essentials is ideal for:
- Telephone-based client interaction
- Customer Service personnel that can upsell
Sales 101
- Learn the A – Z of selling
- Understand the basics in knowing how to get more business
- Understand the philosophy behind what’s happening between two people
- Learn how to build trust. Learn about Professionalism
Essentials to Sales
- Know exactly what’s needed to set yourself up for success
- Know the essential ingredients to selling, up-selling, cross-selling
- Learn about mindset, preparation and linking the clients’ needs to your solution
Understanding your Customer
- Questions are the key to selling
- Listening and being present
- Learn how to close
Phone Techniques
- Learn what to say and how to say it
How to Think Commercially Every Time
- Your job in sales is to generate growth
- How to acquire commercial smarts and start recognising opportunities
Watch this video to find out more from Charmaine