blog, Business Development, Communication, Listening, Mindset, Objections, Questions, Sales, Value
How Secure are your Key Accounts? What are ‘key accounts’? These are the clients, that if lost, you would mourn. Their loss will have a catastrophic impact on your business. This aligns with the 80/20 rule*, now leaning more towards 90/10, signifying that 90% of...
blog, Business Development, Communication, Language, Listening, Mindset, Questions, Sales
Let me throw some statistics around. Recent studies have shown that – 80% of prospective clients are finding you first and By the time they reach out to you, they have looked at your website an average of 12 times 70% of their buying decision on your offerings...
blog, Communication, Customer Service, Language, Leadership, Listening, Mindset, Questions, Sales
There are a multitude of reasons why salespeople are not managing to sell.For reasons that can range from the obvious to the (in most part) unconsciousness.Common ‘obvious’ reasons include: They don’t really know what they are selling. They know what they are selling...
blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
Maximising your teams’ conference presence Top line – why are we attending a conference?As a delegate or to host a trade stand?What’s the conference attendance purpose? Either way, your company has likely chosen to invest in you attending a conference to...
