blog, Body Language, Business Development, Communication, Language, Listening, Mindset, Objections, Presenting, Questions, Sales
Recently, I accompanied a director on a client visit where the client mentioned the director’s main competitor.Despite his attempts to remain open and hear what that client had to say about the competitor, his body language and tone changed.The client quickly...
blog, Communication, Language, Leadership, Mindset, Performance, Presenting, Questions
Great Communicators have an edge. They can get people to pay attention and act on their requests (sometimes even if the action is knowingly illegal or immoral). Communication carries immense responsibility, and as such, we should handle it seriously. If you think...
blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
How many times should I ‘follow up’? Naturally, as salespeople, we want the business to come in. Maybe your solution can’t be tied up on the spot, so you may need to follow up with the client. As part of your follow up, do you spend time carefully...
blog, Business Development, Communication, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Value
Have you ever considered you might be the one delaying the sale? Think about some different meeting scenarios for a moment. You confirm an appointment with a potential client, Jack. The meeting is scheduled for next Thursday at 2 pm, and you will see three people:...
blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
Maximising your teams’ conference presence Top line – why are we attending a conference?As a delegate or to host a trade stand?What’s the conference attendance purpose? Either way, your company has likely chosen to invest in you attending a conference to...
blog, Communication, Language, Presenting, Sales
Doing sales presentations and ensuring you are landing a compelling, relevant message with clarity is what our job is. Â To assist here are some quick key principles and strategies that can make your presentation more effective and increase your chances of success....
