Soft (informal definition ‘n a weak or foolish way’). He is ‘soft’ i.e., not strong, not resilient, not powerful, not the leader… WOWZA we really are putting down the key skills that are needed to communicate effectively and that ultimately are what drives...
No sales, no success – that’s the harsh reality for any business, no matter how amazing their products or services are. Yet, understanding how to ‘sell’ and what drives a sales team to perform can be complex for even the most experienced. That is, unless...
Is it better to hire a product specialist and teach them how to sell, or a salesperson and teach them the trade? This question comes up almost every day in our office. Let’s look at the benefits and challenges for each. Ok so your business does x (for the sake of this...
Sales negotiations are an important part of the sales process, and can often determine the success or failure of a sale. Whether you’re negotiating with a customer, supplier, or partner, it’s important to have a strong understanding of sales negotiation tactics. Here...
The five conflict resolution styles are competing, collaborating, compromising, avoiding, and accommodating. These styles refer to the different ways individuals approach and respond to conflicts. Competing: The competing style is also known as the...
On a workshop this week we had 30 people who would consider themselves optimists. Now that then raised the question, is it crucial to have optimism in sales? Do optimistic sales people have better success? Â Is it because they smile more because they are optimistic?...
