5 tips for Negotiation

Sales negotiations are an important part of the sales process, and can often determine the success or failure of a sale. Whether you’re negotiating with a customer, supplier, or partner, it’s important to have a strong understanding of sales negotiation tactics. Here are five tactics you can use to improve your negotiation skills:

 

Mindset

Be sold on what you are selling. Be sold on the price. Know the solution inside out. Have success stories for you more than for the client, these are to get you into the right headspace. You need to go in confident and have certainly about what you have.

Preparation is key

Preparation is the most important aspect of a successful negotiation. Before entering into any negotiation, it’s essential to do your research. Know the market, your product or service, your competition, and the other party’s needs, wants, and pain points. This will give you the confidence and knowledge you need to sell and if needed to enter into a negotiation effectively.

Establish a win-win mindset

Negotiations should always be approached with a win-win mindset. This means that both parties should come away from the negotiation feeling like they have achieved their goals. When you approach negotiations with this mindset, it creates a positive and collaborative environment, and helps to build trust and credibility between both parties.

Use active listening

Active listening is a key component of successful negotiations. It’s important to listen carefully to the other party, understand their needs, and respond in a way that shows you value their perspective. When you listen actively, it allows you to build rapport and a better understanding of the other party, which can lead to a more successful outcome.

Know your BATNA

BATNA stands for Best Alternative To a Negotiated Agreement. It’s important to know what your fallback position is, in case the negotiation doesn’t go as planned. This will give you confidence and a sense of control, and can help you make better decisions during the negotiation.

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Be flexible

Flexibility is a crucial component of successful negotiations. Be willing to compromise, and be open to different solutions and approaches. When you’re flexible, it allows you to find creative solutions that meet the needs of both parties, and can lead to a better outcome for everyone involved.

In conclusion, sales negotiations are an important part of the sales process, and having a strong understanding of sales negotiation tactics can help you achieve better outcomes. Preparation, a win-win mindset, active listening, knowing your BATNA, and being flexible are all key components of successful negotiations. By using these tactics, you can improve your negotiation skills and achieve better outcomes for yourself and your customers.

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Piece written by Charmaine Keegan,  author of over 20 eBooks, is a sought-after guest speaker, panellist, and keynote. She is a Certified Trainer Extended Disc System, of Situational Leadership, of NLP (how we operate), Hypnotherapy (unconscious communication) and Timeline Therapy (recognising your beliefs about sales and money – and recognising that of your customer). She has studied the psychology of human behaviour and is considered an absolute authority and true expert on sales techniques. She has ‘walked the walk‘ so her content, programs and key notes are highly practical and focused on results.

Smarter Selling is sales and mindset coaching for high performing leaders and teams