blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
Maximising your teams’ conference presence Top line – why are we attending a conference?As a delegate or to host a trade stand?What’s the conference attendance purpose? Either way, your company has likely chosen to invest in you attending a conference to...
blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
Sometimes I find myself with salespeople who don’t stop selling, and what I mean by that is; they’ve understood the client, the client has decided to come on board, and the rep has not stopped selling. We call this “Selling Past the Finishing...
blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
No sales, no success – that’s the harsh reality for any business, no matter how amazing their products or services are. Yet, understanding how to ‘sell’ and what drives a sales team to perform can be complex for even the most experienced. That is, unless...
blog, Business Development, Leadership, Objections, Personality Traits, Presenting, Questions
Are your team slaves to their emails…. Is email ‘completion’ determining your happiness and achievement? During a recent survey I wanted to know what the most pressing challenges leaders are facing. Alongside the normal list of suspects (like my team being motivated,...
blog, Business Development, Leadership, Motivate, Objections, Personality Traits, Presenting, Questions
So, there I am chatting with yet another sales director about their team and how they are going about their business. The words I’m using to describe sales today are ‘sophisticated intelligent approach where we care about a client’s needs and position ourselves as the...
blog, Communication, Language, Mindset, Questions, Sales
Succeeding as a leader in your industry means understanding what motivates your clients to buy. The key to reaching and engaging clients is to understand the decision-making process behind their purchasing habits. Understanding customers have different motivators...
