blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
How many times should I ‘follow up’? Naturally, as salespeople, we want the business to come in. Maybe your solution can’t be tied up on the spot, so you may need to follow up with the client. As part of your follow up, do you spend time carefully...
blog, Business Development, Communication, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Value
Have you ever considered you might be the one delaying the sale? Think about some different meeting scenarios for a moment. You confirm an appointment with a potential client, Jack. The meeting is scheduled for next Thursday at 2 pm, and you will see three people:...
blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
Maximising your teams’ conference presence Top line – why are we attending a conference?As a delegate or to host a trade stand?What’s the conference attendance purpose? Either way, your company has likely chosen to invest in you attending a conference to...
blog, Communication, Language, Objections
Objection handling is always in the top 3 topics we are asked about daily. Â Sometimes it’s because it seems like the ‘objection’ is what’s holding up a sale. Often it isn’t. There are steps you can take to ensure you are prepared and...
blog, Business Development, Mindset, Objections, Sales
Are your sales team thinking there are lots of opportunities, lots of business behind those doors or are they rocking gently in a corner? “As IMF alarm bells ring, Australia is stuck between inflation and a looming global recession. ‘The IMF is now...
blog, Business Development, Leadership, Objections, Personality Traits, Presenting, Questions
Are your team slaves to their emails…. Is email ‘completion’ determining your happiness and achievement? During a recent survey I wanted to know what the most pressing challenges leaders are facing. Alongside the normal list of suspects (like my team being motivated,...