blog, Communication, Language, Leadership, Mindset, Performance, Presenting, Questions
Great Communicators have an edge. They can get people to pay attention and act on their requests (sometimes even if the action is knowingly illegal or immoral). Communication carries immense responsibility, and as such, we should handle it seriously. If you think...
blog, Communication, Customer Service, Language, Leadership, Listening, Mindset, Questions, Sales
There are a multitude of reasons why salespeople are not managing to sell.For reasons that can range from the obvious to the (in most part) unconsciousness.Common ‘obvious’ reasons include: They don’t really know what they are selling. They know what they are selling...
blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
Sometimes I find myself with salespeople who don’t stop selling, and what I mean by that is; they’ve understood the client, the client has decided to come on board, and the rep has not stopped selling. We call this “Selling Past the Finishing...
blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
When I first started in sales it was clear, we were ‘pushing’ a product (service or solution). Now, assuming you have done the sales process it should be a ‘pull’ – meaning the clients pulls the business of you. They want what you have. You are aligned. They...
blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
Frankly, who is seeking whom? The dynamics of client-vendor relationships have changed dramatically throughout time in the field of sales. The change in how clients contact potential vendors is an important component of this progression. There has been a noticeable...
blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
No sales, no success – that’s the harsh reality for any business, no matter how amazing their products or services are. Yet, understanding how to ‘sell’ and what drives a sales team to perform can be complex for even the most experienced. That is, unless...
