To take feedback If you want to know that your eggs are not runny, a delivery was late, or a product is broken you need to be able to take feedback well. Get everyone in the company to accept that things in every business go wrong – it’s the way its handled from your...
You want business growth quick – brush up on your Questions! The questions you ask a prospective customer (and your regular customers) really is the key to knowing more about how you can serve them. So, get a good array of questions … Why?  Well:- a) you will...