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Are your sales people driving growth or is the customer finding you?

Are your sales people driving growth or is the customer finding you?

blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales

Frankly, who is seeking whom? The dynamics of client-vendor relationships have changed dramatically throughout time in the field of sales. The change in how clients contact potential vendors is an important component of this progression. There has been a noticeable...
Tech-savvy product specialists are redefining modern sales in The Transformative Shift.

Tech-savvy product specialists are redefining modern sales in The Transformative Shift.

AI, blog, Business Development, Communication, Customer Service, Language, Mindset, Performance, Sales

We have noted a significant transition is taking place in the constantly changing world of sales. Sales positions have historically been held by charismatic people with strong communication abilities. Now there is a paradigm shift, and the proportion of salespeople...
How the sales playing field has shifted

How the sales playing field has shifted

blog, Body Language, Communication, Customer Service, Extended DISC, Language, Personality Types, Sales

More Sales jobs than salespeople More specialists are being hired More professionalism around sales and seeing it as a career Clients search out the vendor The job of the salesperson has shifted from ‘selling at’ to ‘partnering with’   More Sales jobs than...
Conflict Resolution

Conflict Resolution

blog, Communication, Conflict Resolution, Customer Service, Language, Leadership, Manager, Sales

The five conflict resolution styles are competing, collaborating, compromising, avoiding, and accommodating. These styles refer to the different ways individuals approach and respond to conflicts. Competing: The competing style is also known as the...
Always evolving, always growing

Always evolving, always growing

blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills

Hello! Just an update from HQ and what we are focused on that will help you and your team drive growth. In May we were honoured to have 4 highly experienced trainers join the ranks, all with the same philosophy in life as us – focused around helping you position...
Good ole fashioned service

Good ole fashioned service

blog, Business Development, Customer Service, Listening, Sales

Whilst visiting Ulladulla coffee shop back in April, My 10-year-old says, ‘this bacon and egg roll is the best’ and rated it out of 10. Back ‘home’ from that moment on each week we go out for a ‘one on one’ and do some spelling and have a bacon and egg roll and he...
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