blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
When selling face-to-face, it’s easy to read your prospect’s body language, observe their reactions, and use your own body language to reinforce your credibility. When selling over the phone, your sales skills must be top-notch to have a successful interaction. ...
blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
We discussed how to cultivate a positive mindset in our previous blog. Once you have your mindset under control, it’s time to look at the preparation you need to do before you pick up the phone for your sales calls. Successful pre-call planning means being organised,...
blog, Business Development, Content marketing, LinkedIn, Marketing, SEO, Social media
Communication is a huge aspect of sales. While one-on-one conversations are vital, you can also share your sales message to your target audience more broadly via content marketing. Content marketing is about establishing your authority as experts in your field via...
blog, Business Development, Case Study, Customer Service, Performance, Presenting, Remote Selling, Sales
Attract more business with strategic presentations Firstly, what is Strategic Presenting? It is a thoroughly thought-out pathway of steps around your client engagement, to ensure a successful outcome. Why is it important? When you have a plan, and you’re clear...
blog, Business Development, Performance, Sales
As high performing salespeople, we understand the key to success is knowing your market and typical behaviours, so you can quickly adapt and find opportunities to deliver greater revenue. It’s also about understanding the landscape we find ourselves in. Navigating...
blog, Business Development, Customer Service, Small Businesses
Great customer service is about caring. Here I am outside my favourite café, Gertrude and Alice in Bondi, Sydney, NSW, Australia. I chose this location as the place to drive my (hired) reg 1954 MG on my recent birthday. It was a decade year, so it deserved something...
