blog, Body Language, Business Development, Communication, Customer Service, Language, Listening, Mindset, Objections, Presenting, Questions, Sales, Telephone skills, Value, Video Conferencing
Maximising your teams’ conference presence Top line – why are we attending a conference?As a delegate or to host a trade stand?What’s the conference attendance purpose? Either way, your company has likely chosen to invest in you attending a conference to...
blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
Sometimes I find myself with salespeople who don’t stop selling, and what I mean by that is; they’ve understood the client, the client has decided to come on board, and the rep has not stopped selling. We call this “Selling Past the Finishing...
blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
When I first started in sales it was clear, we were ‘pushing’ a product (service or solution). Now, assuming you have done the sales process it should be a ‘pull’ – meaning the clients pulls the business of you. They want what you have. You are aligned. They...
blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
Frankly, who is seeking whom? The dynamics of client-vendor relationships have changed dramatically throughout time in the field of sales. The change in how clients contact potential vendors is an important component of this progression. There has been a noticeable...
AI, blog, Business Development, Communication, Customer Service, Language, Mindset, Performance, Sales
We have noted a significant transition is taking place in the constantly changing world of sales. Sales positions have historically been held by charismatic people with strong communication abilities. Now there is a paradigm shift, and the proportion of salespeople...
blog, Body Language, Communication, Customer Service, Extended DISC, Language, Personality Types, Sales
More Sales jobs than salespeople More specialists are being hired More professionalism around sales and seeing it as a career Clients search out the vendor The job of the salesperson has shifted from ‘selling at’ to ‘partnering with’ More Sales jobs than...