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The client says they don’t have the money.

Business Development, Mindset, Negotiation, Value

First up, please recognise. It’s never money. I have never known the client not to have the money. Ever. Think of it like this. Has someone asked you for something and you say ‘I don’t have the time’ the reality is you do have the time – but you are valuing something...
Your mindset determines your success as a salesperson

Your mindset determines your success as a salesperson

blog, Business Development, Leadership, Mindset, Performance, Questions

Your mindset determines your results. If you have decided you are in charge of your outcomes then this is the article for you.  Mindset means you are accountable, you are always enhancing your performance, you are driving for improvement. You seek, and create, great...

What it really means when the client says you are too expensive

Business Development, Language, Leadership, Listening, Mindset, Negotiation, Value

Do you know why are they saying this? Is it because: They genuinely can’t see what they are getting and so they say it’s too expensive? They really want it and they can’t find the money? They need your solution and are going with a competitor and this is a tidy way of...

The client says they don’t have the money

Business Development, Mindset, Negotiation, Value

First up, please recognise. It’s never money. I have never known the client not to have the money. Ever. Think of it like this. Has someone asked you for something and you say ‘I don’t have the time’ the reality is you do have the time – but you are valuing something...

I wish my team would articulate and convey the VALUE of our solution

Business Development, Listening, Mindset, Negotiation, Presenting, Questions

I wish my team would articulate and convey the VALUE of our solution When Directors are enquiring about training these are common statements I’m told: My team don’t sell enough My team discount too often My team are not out doing enough appointments My team are not...
Top 5 questions to ask

Top 5 questions to ask

blog, Business Development, Listening, Mindset, Negotiation, Questions

What are the top five questions to ask your client? When you are asking the right questions it: Demonstrates to that client that you are seeking to understand them- you care more about them that banging on about your own ‘wares’ Shows that client that you...
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