blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
We discussed how to cultivate a positive mindset in our previous blog. Once you have your mindset under control, it’s time to look at the preparation you need to do before you pick up the phone for your sales calls. Successful pre-call planning means being organised,...
blog, Business Development, Leadership, Mindset, Personality Traits, Personality Types, Remote Selling
Read part one: Remote Selling The importance of understanding personality types The one skill making headlines right now is understanding personality types. Why? There is increasing fatigue over mindset training. It seems everyone is obsessed with psychology and human...
blog, Business Development, Case Study, Leadership, Listening, Mindset, Objections, Sales, Value
Handling Objections part one>>> How to turn objections into a sale. In a previous blog we discussed the core reasons an objection comes up (read it here >>> as it sets the foundation/setting of this blog) Here we’d like to move forward, and look at...
blog, Business Development, Leadership, Mindset
Success, your opinion of the world and how you operate, all starts in your own head. It starts with how you decide to view the world. What lens are you going to use? Empowered are those that have decided to adopt the stance of ‘I choose how I view my situation’, ‘I’m...
blog, Leadership, Mindset
BE CALM Being calm around the team brings an air of control. The calmness means the team are able to better process what you are saying. Scattergun or knee-jerk reactions bring unrest. You don’t want to be stressed yourself or get your team stressed. Stress does all...
blog, Business Development, Mindset
Business Development through Exceptional Account Management We split Business Development into ‘Account Management’ (getting more business out of current clients) and Business Development (bringing more, new clients on board). This article is focusing on...