blog, Leadership, Mindset
BE CALM Being calm around the team brings an air of control. The calmness means the team are able to better process what you are saying. Scattergun or knee-jerk reactions bring unrest. You don’t want to be stressed yourself or get your team stressed. Stress does all...
blog, Business Development, Mindset
Business Development through Exceptional Account Management We split Business Development into ‘Account Management’ (getting more business out of current clients) and Business Development (bringing more, new clients on board). This article is focusing on...
blog, Mindset, Motivate, Telephone skills
I’m being asked all the time ‘How can I motivate my client to buy when engaging on the telephone’ What a great question, this is one of the tips we share in our 30 Telephone Sales Techniques that will catapult you to success To truly understand your...
blog, Business Development, Listening, Mindset, Performance
The prospect is either open to you and what you have to offer – or not! If they’re not – you spend the rest of the meeting trying to persuade them you are right for them or you have the right solution. ?Set your opening up for success. Be prepared.?...
blog, Business Development, Leadership, Listening, Mindset, Performance
Growth Mindset Have you heard this term thrown around and wondered what an earth it means? It originates from Dr Carol Dweck and her colleagues after they became interested in students’ attitudes about failure. They noticed that some students rebounded while...