blog, Communication, Language, Leadership, Mindset, Motivate, NLP, Performance, Personality Traits, Personality Types, Questions, Recruiting, Sales, Situational Leadership, Small Businesses
Training resistance is fairly common—and often for the most unexpected or obscure reasons. Employees and even leaders can be sceptical of sales training, often due to past (boring) experiences, misconceptions, or a host of other underlying concerns. Research indicates...
blog, Communication, Language, Leadership, Mindset, Motivate, NLP, Performance, Personality Traits, Personality Types, Questions, Recruiting, Sales, Situational Leadership, Small Businesses
Training resistance is fairly common—and often for the most unexpected or obscure reasons. Employees and even leaders can be sceptical of sales training, often due to past (boring) experiences, misconceptions, or a host of other underlying concerns. Research indicates...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
When sales directors ask me about body language training, they’re usually thinking it will help their team ‘perform’ and close more deals. In a way, they’re right—but probably not for the reasons they imagine. Body language in sales is more than just reading a...
blog, Communication, Language, Listening, Mindset, Negotiation, Objections, Questions, Sales
A client not answering calls or returning emails can derail a sales rep. We are going to cover 3 areas of why clients may ‘go quiet’ on you.  Are you adapting to clients – reading the signals?  The client’s buying strategy   The salesperson is too...
blog, Communication, Customer Service, Mindset, Questions, Sales
There are a multitude of reasons why salespeople are not managing to sell.For reasons that can range from the obvious to the (in most part) unconsciousness. Common ‘obvious’ reasons include: They don’t really know what they are selling. They know what they are...
blog, Communication, Customer Service, Mindset, Questions, Sales
The Winning Sales Formula: Combing Expertise, Recommendation and Customer Service Excellence Is Being an Expert Enough? I love being a customer, I do.I enjoy observing how salespeople approach and ‘treat’ me. Do they seek to explore my situation, understand and listen...
