blog, Business Development, Language
Understanding body language is essential when you’re a salesperson. Here we investigate how you can understand the thinking behind body language, what you can do to understand your clients’ messages within their body language and what you can do to ensure your body...
blog, Business Development, Language
MINDSET Adopt an ‘I can’, ‘What I have can help’ approach. Great Business Development personnel / people don’t use excuses, they don’t have bad days, they have good days and better days. They have high EQ. They have acquired a thick skin. They learn from each...
blog, Language, Presenting
The language you use impacts the outcomes of your sales conversations. Welcome to Language! I just love discussing this. In Australia, as in the UK (my birthplace) we are pretty negative with our language. How are you today? ‘Not bad’. I called a friend...
Business Development, Language, Leadership, Listening, Mindset, Negotiation, Value
Do you know why are they saying this? Is it because: They genuinely can’t see what they are getting and so they say it’s too expensive? They really want it and they can’t find the money? They need your solution and are going with a competitor and this is a tidy way of...
blog, Language, Listening, Presenting, Questions, Value
Mind your Language One of our outstanding graduates who is demonstrating what language can do to the client! When someone asks, ‘How are you today’? Do you say ‘not bad’ or ‘could be worst’? Even though you are laughing and jolly (I’m expecting you always to be...
