blog, Business Development
Are you looking for opportunities? I am always asked by Directors ‘I want my team to find opportunities’. So, here is my comprehensive detailed guide to finding opportunities. If it’s a current client treat the interaction as thought it was your first – clear your...
Business Development, Mindset, Negotiation, Value
First up, please recognise. It’s never money. I have never known the client not to have the money. Ever. Think of it like this. Has someone asked you for something and you say ‘I don’t have the time’ the reality is you do have the time – but you are valuing something...
Business Development, Listening, Mindset, Negotiation, Presenting, Questions
I wish my team would articulate and convey the VALUE of our solution When Directors are enquiring about training these are common statements I’m told: My team don’t sell enough My team discount too often My team are not out doing enough appointments My team are not...
blog, Business Development, Listening, Mindset, Negotiation, Questions
What are the top five questions to ask your client? When you are asking the right questions it: Demonstrates to that client that you are seeking to understand them- you care more about them that banging on about your own ‘wares’ Shows that client that you...
blog, Business Development, Case Study
“The most important investment you can make is in yourself.” – the legendary Warren Buffet The team from Live eftpos left with big smiles after their training – they know that by investing in themselves, their communication, mindset, finding new ways to...
blog, Business Development
Don’t email – Call! This is an interesting one. Up until not long ago I would swear by this. And it concerns me when I enter a ‘sales room’ and it’s so quiet you could hear a pin drop. Is this accounts?! I thought sales teams were full of energy, vitality,...
