blog, Business Development, Customer Service, Listening, Sales
Whilst visiting Ulladulla coffee shop back in April, My 10-year-old says, ‘this bacon and egg roll is the best’ and rated it out of 10. Back ‘home’ from that moment on each week we go out for a ‘one on one’ and do some spelling and have a bacon and egg roll and he...
blog, Business Development, Customer Service, Personality Types, Sales
If you’ve ever wondered why it can feel so difficult to sell to certain people, or you’ve felt frustrated because someone isn’t buying what you’re offering, you’re not alone.  The key is understanding what your client or prospect really wants. Sales mastery is about...
blog, Business Development, Performance, Remote Selling, Sales, Telephone skills
Now you’ve prepared and you’re in the right mindset, it’s time for you to make your sales calls. Remember you’re in control of the conversation and you have a 99.9% chance of determining the outcome. How? We’ve compiled a list of tips and tricks you can use to make...
blog, Communication, Language, Mindset, Questions, Sales
Succeeding as a leader in your industry means understanding what motivates your clients to buy. The key to reaching and engaging clients is to understand the decision-making process behind their purchasing habits. Understanding customers have different motivators...
blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
When selling face-to-face, it’s easy to read your prospect’s body language, observe their reactions, and use your own body language to reinforce your credibility. When selling over the phone, your sales skills must be top-notch to have a successful interaction. ...
blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
We discussed how to cultivate a positive mindset in our previous blog. Once you have your mindset under control, it’s time to look at the preparation you need to do before you pick up the phone for your sales calls. Successful pre-call planning means being organised,...
