Your mindset determines your results. If you have decided you are in charge of your outcomes then this is the article for you. Mindset means you are accountable, you are always enhancing your performance, you are driving for improvement. You seek, and create, great...
Let’s set the scene. You are in a bar and the good-looking person is over there. So, choose which person you are. Person A. Things run through your head: they won’t want to talk to me, they are too busy, I’m not quite right for them, I don’t want to disturb them, I...
Are you looking for opportunities? I am always asked by Directors ‘I want my team to find opportunities’. So, here is my comprehensive detailed guide to finding opportunities. If it’s a current client treat the interaction as thought it was your first – clear your...
What are the top five questions to ask your client? When you are asking the right questions it: Demonstrates to that client that you are seeking to understand them- you care more about them that banging on about your own ‘wares’ Shows that client that you...
“The most important investment you can make is in yourself.” – the legendary Warren Buffet The team from Live eftpos left with big smiles after their training – they know that by investing in themselves, their communication, mindset, finding new ways to...
Don’t email – Call! This is an interesting one. Up until not long ago I would swear by this. And it concerns me when I enter a ‘sales room’ and it’s so quiet you could hear a pin drop. Is this accounts?! I thought sales teams were full of energy, vitality,...
