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What’s Your Body Language Saying

What’s Your Body Language Saying

blog, Communication, Language, Listening, Mindset, Negotiation, Objections, Questions, Sales

INSERT NEW CONTENT Change links below?? There are a multitude of reasons why salespeople are not managing to sell. For reasons that can range from the obvious to the (in most part) unconsciousness. Common ‘obvious’ reasons include: They don’t really know what they are...
When a client resists

When a client resists

blog, Communication, Language, Listening, Mindset, Negotiation, Objections, Questions, Sales

A client not answering calls or returning emails can derail a sales rep. We are going to cover 3 areas of why clients may ‘go quiet’ on you.   Are you adapting to clients –  reading the signals?   The client’s buying strategy     The salesperson is too...
Handling Objections

Handling Objections

blog, Communication, Customer Service, Mindset, Questions, Sales

There are a multitude of reasons why salespeople are not managing to sell. For reasons that can range from the obvious to the (in most part) unconsciousness. Common ‘obvious’ reasons include: They don’t really know what they are selling.  They know what they are...
Being an expert in your field – Is it enough?

Being an expert in your field – Is it enough?

blog, Communication, Customer Service, Mindset, Questions, Sales

The Winning Sales Formula: Combing Expertise, Recommendation and Customer Service Excellence Is Being an Expert Enough? I love being a customer, I do.I enjoy observing how salespeople approach and ‘treat’ me. Do they seek to explore my situation, understand and listen...
How do you feel about the competition?

How do you feel about the competition?

blog, Body Language, Business Development, Communication, Language, Listening, Mindset, Objections, Presenting, Questions, Sales

Recently, I accompanied a director on a client visit where the client mentioned the director’s main competitor.Despite his attempts to remain open and hear what that client had to say about the competitor, his body language and tone changed.The client quickly...
ABC Always Be Closing – Is it still relevant?

ABC Always Be Closing – Is it still relevant?

blog, Communication, Listening, Mindset, Questions, Sales, Value

So how do you “sell” without actually “selling”? Well, the fact is that people who don’t consciously ‘sell’, are the most successful. When you think of a salesperson, what comes to mind? I often ask this question during my programs: I want to get into the...
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Our Recent Posts

  • What’s Your Body Language Saying
  • When a client resists
  • Handling Objections
  • Being an expert in your field – Is it enough?
  • How do you feel about the competition?

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