I wish my team would articulate and convey the VALUE of our solution When Directors are enquiring about training these are common statements I’m told: My team don’t sell enough My team discount too often My team are not out doing enough appointments My team are not...
What are the top five questions to ask your client? When you are asking the right questions it: Demonstrates to that client that you are seeking to understand them- you care more about them that banging on about your own ‘wares’ Shows that client that you...
Want More Business – it’s right under your nose Know your top 20% of clients who are keeping you afloat. Maybe it’s just 10% of them (or even 5%) which are keeping the business ticking over. If you don’t know, I suggest it’s the first thing you do after finishing...