blog, Business Development, Customer Service, Listening, Sales
Whilst visiting Ulladulla coffee shop back in April, My 10-year-old says, ‘this bacon and egg roll is the best’ and rated it out of 10. Back ‘home’ from that moment on each week we go out for a ‘one on one’ and do some spelling and have a bacon and egg roll and he...
blog, Business Development, Case Study, Leadership, Listening, Mindset, Objections, Sales, Value
Handling Objections part one>>> How to turn objections into a sale. In a previous blog we discussed the core reasons an objection comes up (read it here >>> as it sets the foundation/setting of this blog) Here we’d like to move forward, and look at...
blog, Business Development, Listening, Mindset, Performance
The prospect is either open to you and what you have to offer – or not! If they’re not – you spend the rest of the meeting trying to persuade them you are right for them or you have the right solution. ?Set your opening up for success. Be prepared.?...
blog, Business Development, Leadership, Listening, Mindset, Performance
Growth Mindset Have you heard this term thrown around and wondered what an earth it means? It originates from Dr Carol Dweck and her colleagues after they became interested in students’ attitudes about failure. They noticed that some students rebounded while...
blog, Business Development, Listening, Questions
Do your sales team ask enough open-ended questions?  Do they have over 100 questions and regularly use over 40 (different questions for different clients)? Or are they defaulting and reeling out the same questions to each client? Note, the longer they are in the job –...
Business Development, Language, Leadership, Listening, Mindset, Negotiation, Value
Do you know why are they saying this? Is it because: They genuinely can’t see what they are getting and so they say it’s too expensive? They really want it and they can’t find the money? They need your solution and are going with a competitor and this is a tidy way of...
