Smarter Selling
Questions to qualify a prospect

Questions to qualify a prospect

As anyone on my sales training courses will know – QUESTIONS – meaningful, relevant, open, intelligent, astute – are the foundation of knowing your customer and being able to help them. You’ve identified they appear to fit your ideal client...
Agreement frames help you reach a solution together

Agreement frames help you reach a solution together

In NLP – the Agreement Frame is defined as a strategy to redirect a person’s argumentative energy, rather than attempting to overcome it.  It’s a great way to reduce resistance when communicating with people, especially during a negotiation. So to put this...
Sales Secret #5: Take charge of your STATE OF MIND.

Sales Secret #5: Take charge of your STATE OF MIND.

Success starts and ends with your mindset. If you hesistate on your own product/service that your offering, how can your client see the value if you cannot. If you think you can only make 20 calls a day- you are right If you think you can make 40 calls day and it is...
Welcoming objections = more opportunities?

Welcoming objections = more opportunities?

It’s often referred to as objection ‘handling’ – as if you are putting out spot fires before things take a turn for the worse. If you change your thinking – flip it around – and welcome the objection – they are no longer a threat – they are an...
5 questions to position yourself as the trusted advisor

5 questions to position yourself as the trusted advisor

Your intent with prospects is to show you care about them, you understand them, you want to help them. You fear that perhaps all sales people ‘look the same’ in the prospect’s eyes. They think they are there to sell, push or manipulate. You feel like all the prospect...