Smarter Selling
Questions to qualify a prospect

Questions to qualify a prospect

As anyone on my sales training courses will know – QUESTIONS – meaningful, relevant, open, intelligent, astute – are the foundation of knowing your customer and being able to help them. You’ve identified they appear to fit your ideal client...
Agreement frames help you reach a solution together

Agreement frames help you reach a solution together

In NLP – the Agreement Frame is defined as a strategy to redirect a person’s argumentative energy, rather than attempting to overcome it.  It’s a great way to reduce resistance when communicating with people, especially during a negotiation. So to put this...
Sales Secret #5: Take charge of your STATE OF MIND.

Sales Secret #5: Take charge of your STATE OF MIND.

Success starts and ends with your mindset. If you hesistate on your own product/service that your offering, how can your client see the value if you cannot. If you think you can only make 20 calls a day- you are right If you think you can make 40 calls day and it is...
Welcoming objections = more opportunities?

Welcoming objections = more opportunities?

It’s often referred to as objection ‘handling’ – as if you are putting out spot fires before things take a turn for the worse. If you change your thinking – flip it around – and welcome the objection – they are no longer a threat – they are an...