blog, Business Development
Exceptional Customer Service My 10 year old, Jack, wanted an Akubra hat, so I googled and emailed a store to ask about kids’ sizes. The Chappy, Hamish, who answered the email (promptly) made it all so easy by sending me links to hat examples. The day we walked...
blog, Business Development, Negotiation
I’m often asked – what happens if my client is sold but they just seem ‘static’. I.e they are not going elsewhere but just won’t commit. So, they are sold, they want it. They are definitely going to use you, but it’s all gone static. This...
blog, Business Development
Know the market A successful Business Development person knows the playing field of their industry. They understand the ebbs and flows of the market. They know what that industry is made up off, know the key players and their unique selling points. They get the...
blog, Business Development, Listening, Mindset, Performance
The prospect is either open to you and what you have to offer – or not! If they’re not – you spend the rest of the meeting trying to persuade them you are right for them or you have the right solution. ?Set your opening up for success. Be prepared.?...
blog, Business Development, Leadership, Listening, Mindset, Performance
Growth Mindset Have you heard this term thrown around and wondered what an earth it means? It originates from Dr Carol Dweck and her colleagues after they became interested in students’ attitudes about failure. They noticed that some students rebounded while...
