Smile more
Give a smile, receive a smile Building trust is the essential ingredient to any transaction. Practice a good smile. It relaxes you. It relaxes your client.
SME
You own a company. You wear every hat. You have got the business where it is by hard work and effort. You’ve now reached a stage that having extra support would benefit you. I am here to support you. Help you work out how to understand your clients better so you could...
Its a numbers game
It’s a numbers game And don’t you feel it when you are the client! At it’s worst point you know that you are one of 50 calls that rep is making that day. They talk ‘at’ you, hardly take a breather and would be astonished if you actually bought something. They have a...
We should have got the business – I’m his mate…
Relationships are everything I expect some people will go straight to saying ‘of course relationships are everything’ as it’s been the core of our training for, well, ever! Well, I know many clients who are fantastic at building relationships and maintaining them....