blog
Objection handling Companies often call this ‘objection handling’. It’s saying we need to ‘handle’ an objection. The implication is that objections are negative. I’m all for turning this on its head. Firstly my sessions are called ‘Welcoming Objections’ Lets face it-...
blog, Negotiation
Negotiators are created not born. Many people think you are either good or bad at negotiating and as usual, if you think you are ‘insert your feeling’ then you probably are… so much is in our heads…
blog
The thing about common sense is it’s not that common.
blog
FOCUS solely on winning a piece of business. Now this probably catches peoples eye the most. We are in a company to make money right? The whole point of going for the pitch is to win – right? This may be so but if your staff as so focused on this, it will come across,...
blog
Give a smile, receive a smile Building trust is the essential ingredient to any transaction. Practice a good smile. It relaxes you. It relaxes your client.
blog
You own a company. You wear every hat. You have got the business where it is by hard work and effort. You’ve now reached a stage that having extra support would benefit you. I am here to support you. Help you work out how to understand your clients better so you could...
