7 business development skills to separate you from the herd
Know the market A successful Business Development person knows the playing field of their industry. They understand the ebbs and flows of the market. They know what that industry is made up off, know the key players and their unique selling points. They get the...
Telephone sales tips: know your intent for the call
Is your intent to serve them or to serve you? 1. Know your intent for the call Before you dial get clear on what exactly is your purpose for the call. Are you trying to build a long-term relationship? Create credibility? Help the customer to buy from you today?...
Telephone sales tips: get your mind ready!
EVERYTHING begins with your mindset Before we talk about specific telephone sales techniques, we need to talk about mindset. Because, a strong mindset is the foundation of everything you do. Once you genuinely come from the right mindset, all these techniques will be...
Resourcefulness is a vital skill for today’s leaders
According to a Harvard Business Review article ‘Managing Uncertainty – The Importance of Resourcefulness’ by John Baldoni (13.1.20) – he says we need to ‘Turn Innovation Inward’. He writes: ‘Resourcefulness is about optimising what...