Mastering video conferencing opens up all sorts of opportunities. It puts us ahead of those that only use the telephone. Indisputably ‘seeing’ a client makes it easier to build rapport, easier to engage eye-to-eye, ‘showcase’ our wares and gauge reactions. We have a...
In a recent poll top sales manager scored 19% higher in the self-discipline facet and 27% higher in the priority focused facet than underperforming managers. Let’s take a look at what that means. Someone who prioritises and then has the self-discipline to stick to it...
Having the brightest talent engaged, focused and self-motivated makes the difference between feeling like you are winning every day versus feeling like you are a hamster in a cage, or, at best in a mediocre existence. A Harvard business review states that 69% percent...
MINDSET Adopt an ‘I can’, ‘What I have can help’ approach. Great Business Development personnel / people don’t use excuses, they don’t have bad days, they have good days and better days. They have high EQ. They have acquired a thick skin. They learn from each...
BE CALM Being calm around the team brings an air of control. The calmness means the team are able to better process what you are saying. Scattergun or knee-jerk reactions bring unrest. You don’t want to be stressed yourself or get your team stressed. Stress does all...
Do what others will not do One day I was blueberry picking with my 6-year-old. He said ‘Mum let’s go through the middle of the row’ which looked difficult. When I asked him why his response was ‘If you do what everyone else has done you will get what everyone else has...