So you’ve created next year’s sales plan. Great. Now what’s the marketing team up to?
Does ‘the left hand’ know what ‘the right’ is doing?  For the sales plan and the marketing plan to succeed they must be developed in partnership. The risks when both plans are developed in isolation is marketing generates leads that the sales...
Aged care: everyone in your team is in sales & customer service
SALES = CARING & HELPING The ‘sales’ team includes everyone in the business who: helps or assists the residents in every way – they are providing valuable service and care is ‘client’ facing – helping the carers of the residents...
Questions to qualify a prospect
As anyone on my sales training courses will know – QUESTIONS – meaningful, relevant, open, intelligent, astute – are the foundation of knowing your customer and being able to help them. You’ve identified they appear to fit your ideal client...