Mentoring
Support, Educate and Empower others as an influential Mentor & Coach
Persuasive and Engaging
Accountability without micromanagement
Strengthen Emotional Intelligence
When to mentor, coach or direct
Coaching for Performance vs. Mentoring for Growth
ABOUT THE PROGRAM
Designed to equip mentors and coaches with practical, hands-on tools to support and empower others effectively.
THE OUTCOME
Confidently mentor and coach others to build capability, using structured frameworks to guide performance conversations. Lead through influence rather than authority, creating lasting impact and stronger team performance.
Mentoring Topics
The Mentoring Mindset
- What mentoring is—and what it’s not
- Shifting from doer to developer
- When to mentor, when to coach, when to direct
- Understanding your leadership shadow
Coaching for Performance vs. Mentoring for Growth
- Defining goals: performance, potential, and progression
- GROW and CLEAR coaching models in sales and leadership
- Accountability without micromanagement
- Building self-awareness in your mentees
The Neuroscience of Learning & Change
- How adults (and salespeople) actually learn
- Habit formation and breaking limiting patterns
- Using questions to shift mindset and behaviour
- The role of feedback and positive reinforcement
High-Impact Communication for Mentors
- Active listening with presence and purpose
- Asking powerful coaching questions
- Reframing resistance and negative self-talk
- How to challenge with empathy (compassionate confrontation)
Structure & Strategy for Ongoing Mentoring
- Setting up a formal mentoring relationship
- Goal setting, tracking progress, and staying aligned
- Time-efficient mentoring: micro-moments that matter
- Confidentiality, boundaries, and trust-building
Giving & Receiving Feedback That Lands
- The art of clean, constructive feedback
- Feedforward models for high-performance cultures
- Creating a feedback loop that people actually use
- How to ask for feedback as a mentor or leader
Embedding a Mentoring Culture
- How to scale mentoring across teams
- Peer mentoring and reverse mentoring
- Documenting impact: metrics, milestones, and success stories
- Building a team of self-directed performers
Coaching Through Real Sales Scenarios
- Roleplays: pipeline stuck, negotiation fear, lost deals
- Live coaching simulations using real performance challenges
- Handling emotional or “prickly” conversations
- Leading without rescuing: developing problem-solving capability