blog, Business Development, Customer Service, Mindset, Remote Selling, Sales, Telephone skills
We discussed how to cultivate a positive mindset in our previous blog. Once you have your mindset under control, it’s time to look at the preparation you need to do before you pick up the phone for your sales calls. Successful pre-call planning means being organised,...
blog, Business Development, Case Study, Customer Service, Performance, Presenting, Remote Selling, Sales
Attract more business with strategic presentations Firstly, what is Strategic Presenting? It is a thoroughly thought-out pathway of steps around your client engagement, to ensure a successful outcome. Why is it important? When you have a plan, and you’re clear...
blog, Business Development, Customer Service, Small Businesses
Great customer service is about caring. Here I am outside my favourite café, Gertrude and Alice in Bondi, Sydney, NSW, Australia. I chose this location as the place to drive my (hired) reg 1954 MG on my recent birthday. It was a decade year, so it deserved something...
Phone: 0438-717-570
charmaine@smarterselling.com.au
