blog, Business Development, Language
MINDSET Adopt an ‘I can’, ‘What I have can help’ approach. Great Business Development personnel / people don’t use excuses, they don’t have bad days, they have good days and better days. They have high EQ. They have acquired a thick skin. They learn from each...
blog, Business Development
Exceptional Customer Service My 10 year old, Jack, wanted an Akubra hat, so I googled and emailed a store to ask about kids’ sizes. The Chappy, Hamish, who answered the email (promptly) made it all so easy by sending me links to hat examples. The day we walked...
blog, Business Development
Know the market A successful Business Development person knows the playing field of their industry. They understand the ebbs and flows of the market. They know what that industry is made up off, know the key players and their unique selling points. They get the...
blog, Business Development, Listening, Mindset, Performance
The prospect is either open to you and what you have to offer – or not! If they’re not – you spend the rest of the meeting trying to persuade them you are right for them or you have the right solution. ?Set your opening up for success. Be prepared.?...
blog, Business Development, Leadership, Listening, Mindset, Performance
Growth Mindset Have you heard this term thrown around and wondered what an earth it means? It originates from Dr Carol Dweck and her colleagues after they became interested in students’ attitudes about failure. They noticed that some students rebounded while...
blog, Business Development, Listening, Questions
Do your sales team ask enough open-ended questions? Do they have over 100 questions and regularly use over 40 (different questions for different clients)? Or are they defaulting and reeling out the same questions to each client? Note, the longer they are in the job –...
