AI, blog, Business Development, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
A New Era Cold calling once dominated the sales world. Up until the 1980s and 1990s, together with having the ‘gift of the gab,” it was the hallmark of persistence: ‘smile as you dial’, and dial, hoping a “yes” would land.Nowadays, buyers seldom answer unsolicited...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
Sales is the oxygen of any business. To drive and exceed your business goals, you need a confident, highly skilled sales team that is intrinsically motivated and empowered to operate at their best every day, where everyone is: Driven to seek out and convert...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
Here’s the Smarter Selling perspective and insights for Australian Businesses on how to drive sales by building customer loyalty and trust that results in business growth. Trust is more than a ‘good feeling’, it’s that priceless moment a buyer relaxes their...
blog, Body Language, Communication, Language, Leadership, Listening, Mindset, NLP, Personality Traits, Personality Types, Questions, Sales
When sales directors ask me about body language training, they’re usually thinking it will help their team ‘perform’ and close more deals. In a way, they’re right—but probably not for the reasons they imagine. Body language in sales is more than just reading a...
blog, Communication, Language, Listening, Mindset, Negotiation, Objections, Questions, Sales
A client not answering calls or returning emails can derail a sales rep. We are going to cover 3 areas of why clients may ‘go quiet’ on you. Are you adapting to clients – reading the signals? The client’s buying strategy The salesperson is too...
blog, Body Language, Business Development, Communication, Language, Listening, Mindset, Objections, Presenting, Questions, Sales
Recently, I accompanied a director on a client visit where the client mentioned the director’s main competitor.Despite his attempts to remain open and hear what that client had to say about the competitor, his body language and tone changed.The client quickly...
